COOKIE POLICY
Effective Date: May 25, 2018
Information About Our Use of Cookies
Our website (genohub.com) and platform (together our "site") is operated by the Genohub, Inc. ("we", "us", "our"). The site uses cookies to distinguish you from other users and this helps us to provide you with a good experience when you browse our site and also to improve our site. If you wish to remove cookies placed on your device by our site or stop our site placing further cookies on your device you can do this at any time (learn how to do this below). A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. We use the following cookies:
Strictly necessary cookies: These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site or make use of services. We do not require your consent to place these cookies. Nevertheless, you may be able to block these cookies yourself on your device/browser, but restricting these cookies is likely to mean that our site will not work as you would expect and certain functionality may be inoperable.
Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. We use cookies to compile visitor statistics such as how many people have visited our site, how they reached our site, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie | Duration | Domain and Purpose |
|---|---|---|
| sessionid | Until you log out | genohub.com - to distinguish logged in users and sessions |
| csrftoken | 1 year | genohub.com - to protect your security by preventing cross-site request forgery attacks |
| _ga | 2 years | Used by Google Universal Analytics to distinguish users. Click here for more information. |
| _gid | 24 hours | Used by Google Universal Analytics to distinguish users. Click here for more information. |
| _gat | 1 minute | Used by Google Universal Analytics to throttle the request rate on high traffic sites. Click here for more information. |
| intercom-lou-XXX | 1 year | intercom.io - This cookie enables us to track the user's session, including maintaining continuity in chat conversations. |
| intercom-session-XXX | 1 week | intercom.io - This cookie enables us to track the user's session, including maintaining continuity in chat conversations. |
| intercom-id-XXX | 1 year | intercom.io - This cookie enables us to distinguish users. |
Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, as set out above, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
More Information
More information about cookies, including how to block them or delete them, can be found at http://www.aboutcookies.org/
If you have any further questions, comments or requests regarding our cookies policy or how we use cookies on our site, you can contact us by email at privacy@genohub.com.
Changes To This Cookies Policy
Any changes to this cookies policy in the future will be posted on this page and we will take all measures necessary to communicate any changes to this cookies policy to you. Please check back frequently to see any updates or changes to this cookies policy. We will also bring your attention to such changes by updating our cookie banner/pop-up.